Premier Hydration & Wellness, LLC (“we,” “us,” or “our”) operates the website https://premierhydrationwellness.com/ (the “Site”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website, use our services, or schedule an appointment.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or otherwise contact us.
A. Personal Information
The personal information we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. This may include:
- Contact Information: Name, phone number, email address, and physical address (for mobile concierge services).
- Appointment Details: Preferred dates, times, and service locations.
- Payment Information: If you make payments via our Site, we may collect data necessary to process your payment (credit card number, security code). Note: We typically use third-party payment processors, so we do not store your full financial data on our servers.
B. Health and Wellness Information
Because we provide IV therapy, wellness injections, and medical weight loss services, we may collect sensitive health-related information through intake forms or consultations, such as:
- Medical history and current medications.
- Height, weight, and wellness goals.
- Dietary preferences or restrictions.
C. Automatically Collected Information
When you visit our Site, we may automatically collect certain information that does not reveal your specific identity (like your name or contact information) but may include:
- Device and Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Site.
- Cookies: We may use cookies and similar tracking technologies to access or store information to improve your experience on our website.
2. How We Use Your Information
We use the information we collect or receive for the following purposes:
- To Facilitate Service Delivery: To schedule appointments, provide telehealth consultations, and deliver mobile IV or weight loss services to your location in Palm Beach County.
- To Process Payments: To handle billing and payments for the services you purchase.
- To Communicate with You: To send appointment reminders, respond to your inquiries (via email or phone), and send administrative information (such as changes to our terms, conditions, and policies).
- To Protect Our Services: To prevent fraud and ensure the security of our platform.
- For Legal Compliance: To comply with applicable laws, regulations, and legal requests.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your data in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as payment processing, email delivery, hosting services, and appointment booking systems.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. Third-Party Websites
Our Site may contain links to third-party websites, plug-ins (such as social media feed widgets), and applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you.
- Opt-Out: You may unsubscribe from our marketing and promotional communications at any time by clicking on the “unsubscribe” link in the emails that we send or by contacting us using the details provided below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete such information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
Premier Hydration & Wellness, LLC
- Email: info@premierhydrationwellness.com
- Phone: 561.570.8820
- Service Area: Palm Beach County, FL
- Hours of Operation: By Appointment Only